Question 1

How can I order products?

Accepted Answer

Add desired products to the cart and follow the checkout steps. You can also order by phone at +359 885 950 450.

Question 2

What payment methods are available?

Accepted Answer

We accept cash on delivery, bank transfer, and credit/debit card payments via myPOS.

Question 3

How long does delivery take?

Accepted Answer

Standard delivery is 2-3 business days via Econt. Free shipping on orders over 200 BGN.

Question 4

Can I return a product?

Accepted Answer

Yes, you have the right to return within 14 days of receipt. The product must be in its original packaging.

Question 5

Do you offer installation?

Accepted Answer

Yes, we offer professional installation of air conditioning and refrigeration systems nationwide. Contact us for a quote.

Question 6

Are the products covered by warranty?

Accepted Answer

All products come with manufacturer's factory warranty. The warranty period depends on the specific product.

Frequently Asked Questions